The Power of Powerless Communication
From best selling author Susan Cain…
Organizational psychologist Adam Grant, the youngest tenured professor at Wharton and author of The New York Times bestseller Give and Take, has been researching the difference between communication patterns – those who use dominance, and others who use questions and admit uncertainty. And he has presented a groundbreaking concept: the power of powerless communication.
Grant says that people who pose questions instead of answers, admit their shortcomings, and use tentative instead of assertive speech are some of the world’s most powerful communicators.
People who use “powerless” communication styles fall into two categories—some are… Read More